Att byta röst och rädda ansiktet. Citatanvändning i samtal om 'de andra'.
The aim of the article is to analyse what function quotations have in narrative sequences, argumentative sequences and in conversation. Three aspects of quotations are considered: quotations as constructions, quotation as voices, and quotations as a means of positioning. Examples from Czech and Swedish data illustrate how conversationalists use quotations when they define their own identity and wh