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Modeling Customer Lifetime Value in the Telecom Industry

Background The fierce competition in the telecom industry makes operators heavily invest in acquiring new customers. This is most often done with marketing campaigns and subsidies of handsets. But to be truly profitable, it is crucial not only to attract new customers, but also to make sure they retain with the company for as long time as possible. This turns the mobile operators’ attention to cus

The Future of Enterprise Mobility

Abstract Background This study defines enterprise mobility as “The set of technology, applications, processes and policies that support the possibility to perform business activities anywhere at any time”. Enterprise Mobility is one of the main trends in the enterprise ICT environment and a leading vendor describes it as we are entering a new wave of Enterprise Computing called consumer-driven Mob

Production process improvement within the telecom industry – A simulation study

In order for the Company to take the next step in their production process of radio units, a standardization project has begun with the purpose of creating better collaboration between the manufacturing sites. The Company’s work with standards has paved the way for new concepts within final assembly. Their old and rigid manufacturing setup simply does not meet the requirements. The final assembly

Careem: A car within 15 minutes

Background: Careem FFZ Ltd is a technology startup within the ground transportation industry based in Dubai, U.A.E, initially focusing on the chauffeur driven personal transport segment. In an industry with a fairly low utilization rate and poor customer experience overall the company aims at setting a new benchmark for customer service. Being a first mover on the market with an on-demand smartpho

En gränsöverskridande historia. En analys av det fantastiska i Maria Gripes roman Agnes Cecilia - en sällsam historia.

Uppsatsen syftar till att undersöka huruvida Maria Gripes roman Agnes Cecilia – en sällsam historia (1981) kan sägas tillhöra den fantastiska litteraturen. Analysen utgår från Tzvetan Todorovs teori om den fantastiska genren som den presenteras i hans studie The Fantastic: A Structural Approach to a Literary Genre, publicerad 1970. Den fantastiska litteraturen är i hans bemärkelse en tvetydig litt

Enhancing Brand Equity – Increasing the Brand Awareness and Strengthening the Brand Image at a Private Equity Firm

Background: FTV Capital is a private equity company specializing in growth equity. Even though the company has been very successful, the private equity industry is highly competitive and more and more companies are turning their strategy towards growth equity. To stand out and keep the competitive advantage, having a strong brand and communicating efficiently is particularly important for a privat

Bör faktorerna marknadsförändring och graden av professionalitet inkluderas i det resursbaserade perspektivet? En fallstudie av Primärvården Skåne

Syftet med denna rapport är att beskriva och analysera om marknadsförändringar och graden av professionalitet påverkar en organisation i dess skapande och utveckling av dynamiska kapabiliteter. Denna studie syftar även till att se om ovanstående faktorer bör inkluderas i teorin om RBV. Rapporten har en abduktiv ansats och är baserad på kvalitativ metod vilket gjorts i form av en fallstudie på Prim

Markens kraft: Skogsbiologi, industrialism och skogsmarkforskning

This thesis examines Swedish forest biological soil research in its newly institutionalized form, performed in relation to industrialized silviculture, during the years 1916-1923. The main objective is to analyze how the early forestry scientists pursued, and legitimized, knowledge on forest soil for industry and society, and also to draw attention to less considered empirics within history of sci

Managing Opperational Supplier Relationships

Background: The Company is in process of increasing the level of centralisation to make use of the economy of scale and get a stronger buying position. A common supplier relationship process on operational level is part of this process. Purpose: Purpose of the thesis is to review and improve the operational supplier relationship management process at The Company. The aim is to define and analyse

Pensionsredovisningen förändras - mot önskad och efterfrågad riktining?

Syfte: Syftet med denna studie är tudelat. Med studien avser vi beskriva och analysera den effekt som uppstått i samband med förändringen av pensionsredovisningen gällande borttagandet av korridorsmetoden till redovisning i övrigt totalresultat. Studien syftar även till att analysera och diskutera hur förändringen av pensionsredovisningen har mottagits av bolag och intressenter. Metod: Vi har ti

Interactions between liquid jets and soap film

Felicia Ullstad Såphinnor och vattenstrålar Såphinnor är ett väl studerat fenomen inom fysiken. De studeras som ett skolboksexempel på tunnskiktsinterferens och används mycket ofta för att demonstrera att minimering av ytor. Tunna vätskestrålar är också ett välutforskat område, då de kan användas till allt från bestrutning, i bläckskrivare till att skära i stål. Kombinationen av såphinnor och tuThe interaction between thin jets of water and soap films have been studied. The experiments conducted for this thesis are the first done on jet - soap film interaction with different liquids in the two components. The results are very different from earlier studies where the same liquid was used for both components. Two behaviors were found for the interaction, depending on the incident angle bet

Investigation and Evaluation of Methods for Measuring Surface Texture on Worktops and Kitchen Fronts

In this Master Thesis different methods for measuring and evaluating surface textures have been investigated and evaluated. A method for digitizing textures called photometric stereo have also been studied. The purpose has been to find methods that can replace or supplement the current method of visual inspection used for surface texture studies by IKEA of Sweden. The suggested methods are going t

Motiv till val av avskrivningsmetod för fastighetsföretag – hur kommer införandet av komponentavskrivningar påverka företagen?

Syftet med denna uppsats är att utreda vilka motiv fastighetsföretag har med sina avskrivningar. Studien undersöker vilka överväganden som kan behöva göras för att upprätthålla dessa motiv vid övergången till K3 och komponentavskrivningar. Studien är genomförd utifrån kvalitativ forskningsmetod. Som en del av den kvalitativa metoden har vi genomfört intervjuer med ekonomiansvariga på fastighetsför

Experimental Tools for Studies of Heterogeneous Catalysis - Development and Case Studies

Utveckling och testning av reaktorer för katalysmätningar Katalysatorer är oumbärliga i såväl livsprocesser som industriella tillämpningar. Bilismen är ett exempel där katalysatorer används vid såväl bränsletillverkning som avgasrening. Men detta är långt ifrån det enda användningsområdet. Katalysatorer är också delaktiga i tillverkningen av uppemot 90% av alla kemikalier. Industriella katalysaIn this project four reactors for studies of heterogeneous catalysis have been developed. They were tested using case studies, especially concerning methane oxidation over palladium. The test measurements showed that the reactors work or would work very well after slight modifications. The first reactor allowed for activity measurement using mass spectrometry for temperatures up to at least 1000°C

Läsning och skolbibliotek - om elevers läsvanor och skolbibliotekets roll

In my paper, I wanted to highlight the school libraries and its importance. Has conducted an empirical study of students grades 6-9 Bokelund School, Sölvesborg to examine how students use the school library and how much they are using and staying in the school library. Also examined how students see the school library. Also examined their reading habits and the school library aroused their interes

Acceptanskriterier för samhällsrisker - En studie över tillämpningen vid fysisk planering

Since there are no laws that controls how a societal risk analysis is to be made, or what acceptance criteria that should be used, people have different opinions regarding this. This contributes to non-homogenous risk management which in turn leads to a situation where the society’s safety isn’t the same in all of the country which the law says it should be. To get in terms with this problem there

Fire development in insulated compartements - Effects from improved thermal insulation

New construction solutions, such as low energy buildings and lightweight ship constructions in FRP composite, are designed with more insulation than regular constructions. This may affect the fire development, leading to dangerous conditions for occupants and firemen. Will increased thermal insulation of a compartment affect the fire development so that a higher heat release rate is reached; does