A Benchmarking Exercise for Quality Blended Learning. A Challenge for European Universities in the 21st Century
This paper shares the experiences of 5 universities involved in a benchmarking exercise on e-learning in 2009 through ESMU. A total of 9 European universities participated in the exercise with the purpose of evaluating their existing e-learning practices and policies and getting advice on which areas to improve and how. Initially, the paper discusses the benchmarking concept and reasons why insti