”Nu känner jag att IKEA verkligen bryr sig om oss": En kvalitativ studie om hur digital och emotionell storytelling i reklamfilm kan uppfattas som relationsskapande
The aim of this study is to provide a deeper understanding of how digital and emotional storytelling can be used in advertising campaigns in order to build a relationship with recipients. Based upon previous research, theories about advertising, relationship marketing, digital and emotional storytelling, and narrative transportation have been presented. In order to fulfil the aim of this study, fi
