Att skapa kvalitativa tjänster - krav på chefer vid införande av Lean Healthcare
Abstract Title: Creating quality services – requirements for managers implementing Lean Healthcare. Institution: Department of Service Management, Lund University, Campus Helsingborg Course: Master of degree, spring 2010, SMT X07, 15 hp Authors: Helena Larsen & Åsa Tagesson Advisors: Katja Lindqvist & Jan E Persson Keywords: Lean Healthcare, Management, Leadership, Process Management, Chan